PingMe! - Document
  • 💬About PingMe!
  • 🚀Getting Started
    • Install app
    • Onboard
    • Connect Facebook Page
    • Turn on the app in the embed app
    • It's time to Ping
  • 💡Main features
    • Dashboard
    • Live Chat Bubble
    • Chat Template
    • Instagram Direct
    • Get Contact Information
  • 📚Common errors & How to fix
    • Chat bubble doesn't appear
    • Whitelist domain
    • Automated response
    • Remove welcome message
    • Remove Facebook chat & leftover code
    • Email configuration
      • Gmail
      • Yahoo Mail
      • 365 Mail
      • Amazon SES Mail
      • Zoho Mail
  • 🌠Explore more
    • Let's learn
    • Contact us
  • 📨Product Update
    • Product Update 22.1
  • Privacy Policy
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  1. Common errors & How to fix

Remove welcome message

PreviousAutomated responseNextRemove Facebook chat & leftover code

Last updated 2 years ago

How to remove Welcome Message (above the Chat Bubble Icon)

If you don't want this little text box to appear along with your chat widget. You can check the settings in the Facebook Inbox Settings.

Go to FB Business Suite (https://business.facebook.com/latest/inbox/settings/chat_plugin) > Customize Your Chat Plugin -> Prominence -> Button

In the Button display section, decide how the chat button will look (Icon Only) In Prominence, please select Button

Good to know: You can change the bubble appearance so it is unable to hinder other sections in product page.

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