Automated response

How to Edit/Create Automated Responses (Instant Reply, Away Message, FAQs, etc.

Go to Facebook Business Suite ( -> Instant Reply/Frequently Asked Questions/Away Message, etc. Please check the video below for more detail:

  • Away Message: Display messages when you are off Facebook Messenger.

  • FAQs: Show frequently asked questions and answers for customers.

  • Instant Reply: Show your response instantly after receiving the first message from customers.

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