PingMe! - Document

Automated response

How to Edit/Create Automated Responses (Instant Reply, Away Message, FAQs, etc.
Go to Facebook Business Suite ( -> Instant Reply/Frequently Asked Questions/Away Message, etc. Please check the video below for more detail:
  • Away Message: Display messages when you are off Facebook Messenger.
  • FAQs: Show frequently asked questions and answers for customers.
  • Instant Reply: Show your response instantly after receiving the first message from customers.