# Automated response How to Edit/Create Automated Responses (Instant Reply, Away Message, FAQs, etc. Go to Facebook Business Suite () **->** Instant Reply/Frequently Asked Questions/Away Message, etc.\ Please check the video below for more detail: {% embed url="" %} * **Away Message:** Display messages when you are off Facebook Messenger. ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/away-message_t5i5kx.png) * **FAQs**: Show frequently asked questions and answers for customers. ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/anh-chup-man-hinh-2022-02-15-l_1naocok.png) * **Instant Reply**: Show your response instantly after receiving the first message from customers. ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/anh-chup-man-hinh-2022-02-15-l_wxyna9.png) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ping-me.gitbook.io/pingme-document/common-errors-and-how-to-fix/automated-response.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.