PingMe! - Document
  • 💬About PingMe!
  • 🚀Getting Started
    • Install app
    • Onboard
    • Connect Facebook Page
    • Turn on the app in the embed app
    • It's time to Ping
  • 💡Main features
    • Dashboard
    • Live Chat Bubble
    • Chat Template
    • Instagram Direct
    • Get Contact Information
  • 📚Common errors & How to fix
    • Chat bubble doesn't appear
    • Whitelist domain
    • Automated response
    • Remove welcome message
    • Remove Facebook chat & leftover code
    • Email configuration
      • Gmail
      • Yahoo Mail
      • 365 Mail
      • Amazon SES Mail
      • Zoho Mail
  • 🌠Explore more
    • Let's learn
    • Contact us
  • 📨Product Update
    • Product Update 22.1
  • Privacy Policy
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  1. Common errors & How to fix

Automated response

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Last updated 2 years ago

How to Edit/Create Automated Responses (Instant Reply, Away Message, FAQs, etc.

Go to Facebook Business Suite () -> Instant Reply/Frequently Asked Questions/Away Message, etc. Please check the video below for more detail:

  • Away Message: Display messages when you are off Facebook Messenger.

  • FAQs: Show frequently asked questions and answers for customers.

  • Instant Reply: Show your response instantly after receiving the first message from customers.

📚
https://business.facebook.com/latest/inbox/automated_responses