PingMe! - Document

💬About PingMe!
🚀Getting Started
💡Main features
📚Common errors & How to fix
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- Product Update 22.1
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📚Common errors & How to fix

Automated response

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Last updated 2 years ago

How to Edit/Create Automated Responses (Instant Reply, Away Message, FAQs, etc.

Go to Facebook Business Suite (https://business.facebook.com/latest/inbox/automated_responses) -> Instant Reply/Frequently Asked Questions/Away Message, etc. Please check the video below for more detail:

Away Message: Display messages when you are off Facebook Messenger.

FAQs: Show frequently asked questions and answers for customers.

Instant Reply: Show your response instantly after receiving the first message from customers.