> For the complete documentation index, see [llms.txt](https://ping-me.gitbook.io/pingme-document/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ping-me.gitbook.io/pingme-document/common-errors-and-how-to-fix/whitelist-domain.md).

# Whitelist domain

For security reasons, our PingMe app will only work on domains that you have whitelisted.

Please make sure that you have added all domains in the **whitelist setting**:

* <https://myshopify.com/>
* <https://xxxx.myshopify.com/>
* <https://api.omegatheme.com/&#x20>;
* <https://apps.omegatheme.com/&#x20>;
* URL of your store.

{% embed url="<https://www.youtube.com/watch?v=0lp0dBB0dAE>" %}

{% hint style="info" %}
In case the interface the above video looks unfamiliar to you, don't worry, please switch to **Meta Business Suite** interface
{% endhint %}

{% hint style="success" %} <mark style="color:green;">**Step 1**</mark>**:** Switch from your personal Facebook account to **Facebook Page account**
{% endhint %}

&#x20;Click on your profile picture at the top right corner

![](/files/BIHgRO2qSR9CYDVBS5BH)

{% hint style="success" %} <mark style="color:green;">**Step 2**</mark>**:** Go to your **Page settings** and click **New Pages experience**
{% endhint %}

![](/files/eZDSuPiV1HaynNfkUrvZ)

![](/files/VW6hvSBQEd7m3Si9bDVU)

{% hint style="success" %} <mark style="color:green;">**Step 3:**</mark> Choose **Advanced messaging**
{% endhint %}

![](/files/cFfbGbZzlx6yeGUWmYwT)

{% hint style="success" %} <mark style="color:green;">**Step 4:**</mark> In the **White-listed domains** section, please paste your domains in
{% endhint %}

Make sure it includes domains with&#x20;

* <https://myshopify.com/>
* <https://xxxx.myshopify.com/>
* <https://api.omegatheme.com/&#x20>;
* <https://apps.omegatheme.com/&#x20>;
* URL of your store.

Then click **Add**

![](/files/dg3CCo0sFU5Z0HSmL7jj)

{% hint style="info" %} <mark style="color:blue;">**PingMe help**</mark>**:** a good vision statement shows the long-term goals of the company without getting too deep into strategy, implementation, or product specifics.
{% endhint %}