# Whitelist domain

For security reasons, our PingMe app will only work on domains that you have whitelisted.

Please make sure that you have added all domains in the **whitelist setting**:

* <https://myshopify.com/>
* <https://xxxx.myshopify.com/>
* <https://api.omegatheme.com/&#x20>;
* <https://apps.omegatheme.com/&#x20>;
* URL of your store.

{% embed url="<https://www.youtube.com/watch?v=0lp0dBB0dAE>" %}

{% hint style="info" %}
In case the interface the above video looks unfamiliar to you, don't worry, please switch to **Meta Business Suite** interface
{% endhint %}

{% hint style="success" %} <mark style="color:green;">**Step 1**</mark>**:** Switch from your personal Facebook account to **Facebook Page account**
{% endhint %}

&#x20;Click on your profile picture at the top right corner

![](/files/BIHgRO2qSR9CYDVBS5BH)

{% hint style="success" %} <mark style="color:green;">**Step 2**</mark>**:** Go to your **Page settings** and click **New Pages experience**
{% endhint %}

![](/files/eZDSuPiV1HaynNfkUrvZ)

![](/files/VW6hvSBQEd7m3Si9bDVU)

{% hint style="success" %} <mark style="color:green;">**Step 3:**</mark> Choose **Advanced messaging**
{% endhint %}

![](/files/cFfbGbZzlx6yeGUWmYwT)

{% hint style="success" %} <mark style="color:green;">**Step 4:**</mark> In the **White-listed domains** section, please paste your domains in
{% endhint %}

Make sure it includes domains with&#x20;

* <https://myshopify.com/>
* <https://xxxx.myshopify.com/>
* <https://api.omegatheme.com/&#x20>;
* <https://apps.omegatheme.com/&#x20>;
* URL of your store.

Then click **Add**

![](/files/dg3CCo0sFU5Z0HSmL7jj)

{% hint style="info" %} <mark style="color:blue;">**PingMe help**</mark>**:** a good vision statement shows the long-term goals of the company without getting too deep into strategy, implementation, or product specifics.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ping-me.gitbook.io/pingme-document/common-errors-and-how-to-fix/whitelist-domain.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.