> For the complete documentation index, see [llms.txt](https://ping-me.gitbook.io/pingme-document/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ping-me.gitbook.io/pingme-document/common-errors-and-how-to-fix/email-configuration/gmail.md).

# Gmail

Got 40 sec? Watch our tutorial to set up in few clicks.

{% embed url="<https://www.youtube.com/watch?v=eAgE_6cI_4s>" %}

### <mark style="color:blue;">Guide in detail</mark>

<figure><img src="https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2FtgGx5djmsABtyn6pBVcI%2FGroup%20627126.png?alt=media&amp;token=37b68dd5-830b-4e3e-9778-2f40aecea617" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">Get app password (Gmail)</mark>&#x20;

* Go to [https://myaccount.google.com](https://myaccount.google.com/) and sign in with your Gmail account

![](https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2F391mmSbKI1c0YKzGweoy%2Fimage.png?alt=media\&token=233b8e65-ff66-4330-b134-4ee8297081f8)

* Choose **Security** in the left menu, make sure to turn on 2-step Verification, then choose **App passwords**.

{% hint style="danger" %} <mark style="color:red;">**PingMe note:**</mark> Make sure you turn on **2-step Verification** before using App password
{% endhint %}

![](https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2FUzdc02RwwzgfOpeBP6TO%2Fimage.png?alt=media\&token=5df32451-efd8-44d8-95c5-d10d769b6c2c)

* In "Select app" choose "Other (custom name)"

![](https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2Fg8ybbOU7dIPma9XrN6oy%2Fimage.png?alt=media\&token=565ee451-616b-40e5-a2f0-2f43911acb35)

* Enter "PingMe", then click the "Generate" button

![](https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2FiYh1gydO7MEs9HJQrC3K%2Fimage.png?alt=media\&token=618b8ba0-50a2-4f70-b83f-d5f3c081b448)

* Then, a popup with your app's password, copy this password

![](https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2FlHNzYJpOgYTqmXFOwTch%2Fapp-passwords.png?alt=media\&token=6ce91961-7817-47b8-8306-2a85e568cb81)

* Back to our app's admin, go to the "Email Settings" tab in the **Get Contact Information**, and paste your app's password to the Password field

![](https://1759282726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIDxqPwZ4Y8sN12kJVuX0%2Fuploads%2FFMQVETjriYepHU9Avd1K%2Fimage.png?alt=media\&token=ce9e2f82-4a06-4260-b71f-dabd9165bb40)

{% hint style="danger" %} <mark style="color:red;">**PingMe note:**</mark> If you do not see "Turn on "Access to the app is less secure", or it shows like below:&#x20;
{% endhint %}

![](https://cdn.shopify.com/s/files/1/0220/9018/6824/files/less_secure_access_1024x1024.png?v=1609987162)

It means the administrator account has disabled this option on your account.&#x20;

Please follow the following steps to allow this option:

1. [Sign in](https://admin.google.com/) to your [Google Admin console](https://support.google.com/a/answer/182076).

   Sign in using your *administrator account* (which does *not* end at @gmail.com).
2. From the Admin console Home page, go to **Security**![and then](https://storage.googleapis.com/support-kms-prod/CArGcSCjiy8BUCG9GI3F11AXiz2YQVdpB2eq)**Basic settings** ![and then](https://storage.googleapis.com/support-kms-prod/CArGcSCjiy8BUCG9GI3F11AXiz2YQVdpB2eq)**Less secure apps**. To see Security on the dashboard, you might have to click **More controls** at the bottom.
3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child [organizational unit](https://support.google.com/a/topic/1227584) or a [configuration group](https://support.google.com/a/answer/9224126).
4. Select the setting for less secure apps:
   * **Allow users to manage their access to less secure apps**\
     Users can turn on or turn off access to less secure apps.
5. Click **Save**.

#### [Who is your administrator? ](https://support.google.com/a/answer/6208960?hl=en)

Your administrator is someone associated with your mail account, not Google.&#x20;

Your administrator might be:

* The person who gave you your username
* Someone in your IT department or Help desk (at a company or school)
* The person who manages your email service or website (in a small business or club)

#### How to Enable 2-step verification for G Suite for work&#x20;

1. Log into your G Suite [Admin Console](https://admin.google.com/).
2. From the dashboard, select Security.
3. Next, click on Basic Settings.&#x20;
4. Scroll down to the Two-Step Verification setting and tick the checkbox to Allow users to turn on 2-step verification.  This will enable the ability of the account user to utilize two-step authentication if they choose. If you want to make it mandatory for your users to use two-step verification when signing in, please choose Enable enforcement&#x20;
5. Click on the Save changes button that appears.