Gmail

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Guide in detail

Get app password (Gmail)

• Go to https://myaccount.google.com and sign in with your Gmail account

• Choose Security in the left menu, make sure to turn on 2-step Verification, then choose App passwords.

PingMe note: Make sure you turn on 2-step Verification before using App password

• In "Select app" choose "Other (custom name)"

• Enter "PingMe", then click the "Generate" button

• Then, a popup with your app's password, copy this password

• Back to our app's admin, go to the "Email Settings" tab in the Get Contact Information, and paste your app's password to the Password field

PingMe note: If you do not see "Turn on "Access to the app is less secure", or it shows like below:

It means the administrator account has disabled this option on your account.

Please follow the following steps to allow this option:

1. Sign in to your Google Admin console.

   Sign in using your administrator account (which does not end at @gmail.com).

2. From the Admin console Home page, go to SecurityBasic settings Less secure apps. To see Security on the dashboard, you might have to click More controls at the bottom.
3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.

4. Select the setting for less secure apps:

   • Allow users to manage their access to less secure apps Users can turn on or turn off access to less secure apps.

5. Click Save.

Who is your administrator?

Your administrator is someone associated with your mail account, not Google.

Your administrator might be:

• The person who gave you your username

• Someone in your IT department or Help desk (at a company or school)

• The person who manages your email service or website (in a small business or club)

How to Enable 2-step verification for G Suite for work

1. Log into your G Suite Admin Console.

2. From the dashboard, select Security.

3. Next, click on Basic Settings.

4. Scroll down to the Two-Step Verification setting and tick the checkbox to Allow users to turn on 2-step verification. This will enable the ability of the account user to utilize two-step authentication if they choose. If you want to make it mandatory for your users to use two-step verification when signing in, please choose Enable enforcement

5. Click on the Save changes button that appears.