> For the complete documentation index, see [llms.txt](https://ping-me.gitbook.io/pingme-document/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ping-me.gitbook.io/pingme-document/common-errors-and-how-to-fix/email-configuration/365-mail.md).
# 365 Mail
{% hint style="danger" %} **PingMe note:** Please note that you cannot use Microsoft Security Defaults or multi-factor authentication (MFA), if you are turning on, please turn off this.
{% endhint %}
**To disable Security Defaults, please follow this step:**
1\. Login to [Azure portal](https://portal.azure.com/#home) and sign in your account or you can from your Office365 admin center:
\
2\. Browse to Azure Active Directory > Properties.\
3\. Select Manage security defaults.\
4\. Set the Enable security defaults toggle to No.\
5\. Select Save.
**To disable MFA:**
1: Login to your Office365 admin center [here](https://admin.microsoft.com/) and and go to **Users** > **Active users.**
2\. Click Multi-factor authentication
Make sure that the MFA is disabled: 
* **Also please note that SMTP authentication is enabled for the mailbox, follow the steps here:**
1\. Open the [Microsoft 365 admin center](https://admin.microsoft.com/) and go to **Users** > **Active users**.\
2\. Select the user, and in the flyout that appears, click **Mail**.\
3\. In the **Email apps** section, click **Manage email apps**.\
4\. Verify the **Authenticated SMTP** setting: unchecked = disabled, checked = enabled.\
5\. When you're finished, click **Save changes**.
* **Please make sure to enter the correct information in the app:**
Email: your office365 email
Password: Your office365 email password
And normally, the rest information you should enter like this:
