PingMe! - Document
  • 💬About PingMe!
  • 🚀Getting Started
    • Install app
    • Onboard
    • Connect Facebook Page
    • Turn on the app in the embed app
    • It's time to Ping
  • 💡Main features
    • Dashboard
    • Live Chat Bubble
    • Chat Template
    • Instagram Direct
    • Get Contact Information
  • 📚Common errors & How to fix
    • Chat bubble doesn't appear
    • Whitelist domain
    • Automated response
    • Remove welcome message
    • Remove Facebook chat & leftover code
    • Email configuration
      • Gmail
      • Yahoo Mail
      • 365 Mail
      • Amazon SES Mail
      • Zoho Mail
  • 🌠Explore more
    • Let's learn
    • Contact us
  • 📨Product Update
    • Product Update 22.1
  • Privacy Policy
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  1. Common errors & How to fix
  2. Email configuration

365 Mail

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Last updated 2 years ago

PingMe note: Please note that you cannot use Microsoft Security Defaults or multi-factor authentication (MFA), if you are turning on, please turn off this.

To disable Security Defaults, please follow this step:

1. Login to and sign in your account or you can from your Office365 admin center:

2. Browse to Azure Active Directory > Properties. 3. Select Manage security defaults. 4. Set the Enable security defaults toggle to No. 5. Select Save.

To disable MFA:

1: Login to your Office365 admin center and and go to Users > Active users.

2. Click Multi-factor authentication

  • Also please note that SMTP authentication is enabled for the mailbox, follow the steps here:

  • Please make sure to enter the correct information in the app:

Email: your office365 email

Password: Your office365 email password

And normally, the rest information you should enter like this:

Make sure that the MFA is disabled:

1. Open the and go to Users > Active users. 2. Select the user, and in the flyout that appears, click Mail. 3. In the Email apps section, click Manage email apps. 4. Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled. 5. When you're finished, click Save changes.

📚
Microsoft 365 admin center
Azure portal
here