# 365 Mail

{% hint style="danger" %}
<mark style="color:red;">**PingMe note:**</mark> Please note that you cannot use Microsoft Security Defaults or multi-factor authentication (MFA), if you are turning on, please turn off this.&#x20;
{% endhint %}

**To disable Security Defaults, please follow this step:**&#x20;

1\. Login to [Azure portal](https://portal.azure.com/#home) and sign in your account or you can from your Office365 admin center:&#x20;

![](https://cdn.shopify.com/s/files/1/0220/9018/6824/files/office365_-_1_1024x1024.png?v=1624337525)\
2\. Browse to Azure Active Directory > Properties.\
3\. Select Manage security defaults.\
4\. Set the Enable security defaults toggle to No.\
5\. Select Save.

**To disable MFA:**&#x20;

1: Login to your Office365 admin center [here](https://admin.microsoft.com/) and and go to **Users** > **Active users.**

2\. Click Multi-factor authentication

![](https://cdn.shopify.com/s/files/1/0220/9018/6824/files/office365_-_2_1024x1024.png?v=1624338328)

Make sure that the MFA is disabled: ![](https://cdn.shopify.com/s/files/1/0220/9018/6824/files/office365_-_3_1024x1024.png?v=1624339692)\


* **Also please note that SMTP authentication is enabled for the mailbox, follow the steps here:**&#x20;

1\. Open the [Microsoft 365 admin center](https://admin.microsoft.com/) and go to **Users** > **Active users**.\
2\. Select the user, and in the flyout that appears, click **Mail**.\
3\. In the **Email apps** section, click **Manage email apps**.\
4\. Verify the **Authenticated SMTP** setting: unchecked = disabled, checked = enabled.\
5\. When you're finished, click **Save changes**.\


![](https://cdn.shopify.com/s/files/1/0220/9018/6824/files/office365_-_4_1024x1024.png?v=1624339968)

<figure><img src="https://cdn.shopify.com/s/files/1/0220/9018/6824/files/office365_-_5_1024x1024.png?v=1624339992" alt=""><figcaption></figcaption></figure>

* **Please make sure to enter the correct information in the app:**&#x20;

Email: your office365 email&#x20;

Password: Your office365 email password&#x20;

And normally, the rest information you should enter like this:&#x20;

![](https://cdn.shopify.com/s/files/1/0220/9018/6824/files/office365_1024x1024.png?v=1621483630)
